01 Introduction
Welcome to Gamunu Waththa Eco Resort ("we," "us," or "our"), a fully private A-Frame eco retreat located in Koslanda, near Diyaluma Falls, Sri Lanka. We are committed to protecting your personal information and your right to privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website gamunuwaththaecoresort.com or contact us through any channel. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
We will never sell, trade, or rent your personal information to third parties for marketing purposes.
02 Information We Collect
We collect information that you voluntarily provide to us when you:
Information You Provide Directly
- Inquiry Form: First name, last name, email address, phone number, preferred check-in/check-out dates, and your message.
- Email correspondence: Any personal details included in emails sent to us.
- Phone communication: Information shared during phone inquiries.
Information Collected Automatically
- Log data: IP address, browser type and version, pages visited, time and date of visit, time spent on pages.
- Device data: Device type, operating system, and screen resolution.
- Cookies: Small data files stored on your device (see Section 5 for details).
03 How We Use Your Information
We use the personal information we collect for the following purposes:
Respond to Inquiries
To reply to your messages, confirm availability, and provide information about the resort and our services.
Manage Reservations
To process and manage your stay arrangements and communicate relevant details.
Improve Our Website
To analyse website usage patterns and improve user experience and content.
Legal Compliance
To comply with applicable laws and regulations in Sri Lanka and protect our legal rights.
04 Information Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: Trusted partners who assist in operating our website or conducting our business (e.g., web hosting), who are bound by confidentiality agreements.
- Legal Requirements: When disclosure is required by law, court order, or governmental authority in Sri Lanka.
- Protection of Rights: To protect the safety, rights, or property of Gamunu Waththa Eco Resort, our guests, or the public.
- Business Transfer: In the unlikely event of a merger or acquisition, your information may be transferred, subject to the same protections outlined in this policy.
06 Data Security
We implement appropriate technical and organisational security measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Inquiry data is typically retained for up to 3 years for business records purposes.
07 Your Rights
Under applicable data protection law, you have the following rights regarding your personal information:
- Right of Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure: Request deletion of your personal data, subject to legal obligations.
- Right to Restriction: Request that we restrict processing of your information in certain circumstances.
- Right to Object: Object to our processing of your personal data for certain purposes.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.
08 Third-Party Links & Services
Our website may contain links to third-party websites and services, including:
- Google Maps — for location and directions. Subject to Google's Privacy Policy.
- Facebook — social media link. Subject to Meta's Privacy Policy.
- YouTube — video content. Subject to Google's Privacy Policy.
We have no control over, and assume no responsibility for, the content or privacy practices of any third-party sites or services.
09 Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately and we will take steps to remove such information.
10 Terms of Use
Acceptance of Terms
By accessing and using the Gamunu Waththa Eco Resort website, you accept and agree to be bound by these Terms of Use. If you do not agree, please do not use this website.
Use of the Website
- You may use this website for lawful purposes only and in a manner that does not infringe the rights of others.
- You must not attempt to gain unauthorised access to any part of the website or its related systems.
- You must not transmit any harmful, offensive, or disruptive content through the website.
Intellectual Property
All content on this website — including text, images, logos, graphics, and design — is the property of Gamunu Waththa Eco Resort or its content suppliers and is protected by applicable intellectual property laws. Reproduction, distribution, or use without prior written permission is strictly prohibited.
Disclaimer of Warranties
This website and its content are provided "as is" without warranty of any kind, express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.
Limitation of Liability
To the fullest extent permitted by law, Gamunu Waththa Eco Resort shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or inability to access it.
Governing Law
These terms are governed by and construed in accordance with the laws of the Democratic Socialist Republic of Sri Lanka. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
11 Changes to This Policy
We reserve the right to update this Privacy Policy and Terms of Use at any time. Changes will be posted on this page with an updated "Last updated" date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
Continued use of our website after any changes constitutes your acceptance of the revised policy.
12 Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: